We have created a society and business environment which is consumer oriented. We care about what our consumers want, we have employed different measures to rate their satisfaction and are using different tools to provide better quality products and services. That is the uttermost requirement in this competitive market. No field is left where one can put a fresh foot and if there is one, the competition starts growing in a night or two. Thanks to the information technology. We care so much about our customers and services and above all, numbers.
We talk about enriching shareholders. We care about our employees. We talk about regulators. Why don’t we stop for a second and think about enriching lives?
Let us think about it from the perspective of the leader. I own a company and a hundred employees work under me. My employees get happy if I give them a bonus. He likes to work in an environment that is suited for him. That may be oriented towards his comfort or productivity. This varies from employee to employee. My shareholders care about profits. Together we have achieved so much in years. Several people came and several went during the process of building. Some employees feel a sense of pride for working in my company. I don’t even know their names. I feel pride in what we build. I look forward. I look forward and I care about numbers. I am a resource. My consumers are the ones who use my products and enjoy my services.
I’m an employee now. I work for a company that is well known. I care about my profits. There are several companies waiting in line to buy my skill. I’ll get happy if I receive a bonus. Everyone knows our owner and one day i will make myself known to him. I feel a sense of pride in working for him. I am a resource and he is my consumer. If I found a better consumer than him, I may leave.
Everyone wants to become a better consumer resource. Not only owners but employees too. It includes investors, you and me. The whole world revolves around being a good resource for their targeted consumers. We are resources and we are consumers for each other. We all are interlinked so tightly that we never even care about being a true self.
The people who are at the top of this corporate ladder are like adults. The people below are ignorant and like kids. They dream and have fantasies which they will never be able to realize. Like children, they believe what they are fed. They are happy with a monthly pocket money they get. Like kids, they play more than they work. They are virgin. I’m not bashing employees or workers, they are the moving force behind all this consumer resource cycle. That is not even my point. Neither I want to tell you the difference between leaders and workers. The employees are consumers after all.
Workers should not be seen as a risk, instead, they should be seen as the assets. They are the mirror that reflects our image back. Aren’t the owners consumer resource? As long we are consumer resource only, we are no different from machines. We should stop looking forward sometimes and give a rest to our thoughts and look backwards and see through the eyes of the workers, the bigger consumers. The impact which we left on the bigger consumers in the process of number building.
Caring about behaviour instead of skills. Skills are in abundance, in fact, it is the biggest resource but the consumers of this resource are few. This inflates its value artificially. The natural instinct of a man will guide him to be a resource whose consumers are in millions, an owner, a creator. Why be a resource whose consumers are limited, an ordinary worker, a donor? A friend of mine once told me that it’s vision that is important. Not skill. A lot of skill is out there. Experience shows that consumers of this abundant resource have a vision which the skill donors lack. As long as one doesn’t lift himself up from this status of being a consumer resource, he’s no less than a machine, whether he be an owner or a worker.